Remember all the fuss about a specific type of AI role that focused on how we talked to machines? Turns out, it was just that: a lot of fuss. While many predicted it would be the hottest career in tech, the reality is that generative AI has become so intuitive, it practically prompts itself.
According to The Wall Street Journal, the idea of a dedicated role simply for “prompting” AI is “basically obsolete.” Instead of hiring individuals solely to “translate” for AI, companies are shifting their focus to other critical AI specialisations and, more importantly, training their entire workforce to effectively leverage AI tools.
Just a couple of years ago, there was significant buzz around a role expected to be the next big thing in tech. Courses promising high-paying jobs in this area popped up everywhere, suggesting these individuals would be the essential link, deeply understanding generative AI and unlocking its revolutionary potential. Even NVIDIA CEO Jensen Huang suggested in March 2024 that all programmers could effectively perform this task. However, the concept of relying on individuals to coax specific outputs from AI has shown its limitations in 2025.
Skeptics were always present, pointing out that the tech industry has a history of hyping “next big things” that often fizzle out, from crypto to quantum computing. While some technologies find niche applications, many simply shift lives laterally rather than vastly improving them.
Generative AI, however, has managed to maintain a strong foothold in the mainstream. Companies, educators, and individuals now frequently use AI as a default tool, much like a search engine, and they don’t need a dedicated “AI communicator” to facilitate that interaction.
The Wall Street Journal and Microsoft confirm that the need for simple AI interaction roles has faded because generative AI is increasingly self-sufficient. Jared Spataro, chief marketing officer of AI at Work at Microsoft, notes that AI can now ask follow-up questions and seek feedback. This, coupled with the economically cautious hiring environment of 2025, has further reduced the demand for these singular roles.
So, if simply “talking to AI” isn’t a standalone job anymore, what AI roles are in? Based on research from Microsoft and insights from The Wall Street Journal, here are the AI job titles companies are actively seeking:
Other highly sought-after AI positions, identified through a review of 2024 AI job openings and growth trends, include:
And, of course, AI engineering remains a consistently hot field, with strong demand reported by CNBC from data gathered by Indeed and ZipRecruiter.
Looking to recruit top-tier AI, Tech, or IT talent for your team? Contact Langley James today to find the perfect fit for your organisation.
by Grace Lewis
You’ve spent the past two months sourcing and interviewing suitable candidates, shelled out on average £1,500 in in-house resourcing time, advertising costs, agency or search fees, and you’ve finally bagged yourself a new hire, who on the surface seems eager and willing to hit the ground running come their start date. But, says Jamie Kohn, senior research director in the human resources practice at Gartner, “just because they said yes, doesn’t mean they’re not still interviewing you as a company. They’re still going to get phone calls from other companies in this period and they may start to wonder, did I make the right choice? If you have two, three or four weeks between saying yes and starting the job, there’s a lot of room for doubt to creep in.”
That is also true of Dan Kaplan’s experience as senior client partner for Korn Ferry’s CHRO practice: “Some companies have noticed that some new starters won’t update their LinkedIn profile for the first month just in case,” he says. “It means that the person is still quietly listening.”
That’s certainly the picture the stats present. According to Gartner research from 2022, 44 per cent of candidates have accepted an offer but then decided not to start the position, and the Work Institute’s 2019 retention report suggests as many as 43 per cent of new employees leave organisations within the first 90 days of starting.
Job acceptance
It’s clear then that first – and lasting – impressions count for any organisation, and that’s why the period from acceptance to official start date is vital to start the process of building engagement and trust with a new employee. Gallup analysis suggests that actively disengaged employees are 2.6 times as likely as engaged employees to be watching for or actively seeking a new job.
Kaplan says there has been a “fraying of the relationship between employer and employee” in recent years, while Gartner analysis shows that just 54 per cent of candidates trust organisations to be honest with them during the hiring process. Successful onboarding becomes about “making sure [new starters] feel really committed to the culture” from the get go.
It can begin with a simple introduction to the company email from HR, Savhannah Deans, founder of Women in Learning & Development and author of People Development in a Week, says. As well as the general need-to-know information – start time, dress code, who will be meeting them on their first day – give the new employee a glimpse into what the organisation is like from the inside, she advises: “That tends to be in the form of literature, blogs or a video induction like a vlog from the CEO.” Deans says it is nothing too hard, but starts the engagement process early doors.
Laura Ibbotson, people and culture manager for EMEA at health technology company Magentus, says in its revamped onboarding process the company now sends an email “before the new employee starts with us, confirming things like address to our sites, lunch options, dress code and start time on their first day. We also include a map to the building with photos and info.
“We also call our new employees before they start with us to check if they need anything or have any questions.”
These check-in calls before the person’s official start date are growing in interest, especially for those companies using virtual or hybrid onboarding techniques. As Kohn describes it, some companies are investing in an almost “concierge position” whereby someone will call the new starter the week before to run through the technology, check the email connectivity, try a test Zoom call, etc. “It can relieve some of the anxiety that people have,” Kohn says.
Equipping managers
The manager’s role also becomes critical at this point. “It’s like everything else in HR: there’s very little that HR should do themselves. What HR should do is bring out the ideas and then provide the tools for [others] to execute,” Kaplan explains.
“Managers have so many responsibilities, and we know the vast majority of them are not trained,” says Daisy Hooper, head of policy and innovation at the Chartered Management Institute (CMI), so onboarding is as much about preparing managers as it is supporting new starters. This could be in the form of a checklist or standardised templates for managers to follow. Bosses at Ciphr now have access to “everything they need – recruitment templates, libraries of FAQs and how-tos” – after the software company transformed its onboarding process. Lucy O’Callaghan, people experience manager, explains that the L&D team also designed a bespoke onboarding training platform that is mandatory for every manager to undergo, and they now have a dedicated onboarding person in the people team to monitor the first 12 months of new starters’ roles.
Hooper says managers are “absolutely central to employee engagement and satisfaction and productivity” and, more often than not, are the main point of contact for a new starter. According to CMI research, just a quarter (27 per cent) of workers describe their manager as ‘highly effective’ and, of those who rate their manager as ‘ineffective’, half (50 per cent) plan to leave their company in the next year.
“One of the most helpful roles the HR team can play is around creating standardised processes that they update in line with best practice, because then at least the managers have a framework to work from,” says Kohn. She explains that this helps to create a consistent approach, so that every new starter is given the same messaging and equally HR is supporting managers in a consistent way. “For scalability, most onboarding – at least in terms of the items on the checklist – will be the same,” says Kohn. “Where you get the tailored experience is in helping managers to have these conversations in a way that connects more with the employee in their specific needs and role or duties.”
Some businesses have already cottoned on to this technique. When researchers from London, Harvard and Chapel Hill’s Kenan-Flagler business schools analysed different organisations’ onboarding processes, they found that shaping onboarding processes around individual identity, via the process of ‘personal-identity socialisation’, increased work engagement and job satisfaction, led to lower quit rates and resulted in greater levels of performance. They used examples such as “a consultant with artistic talents [who] could design eye-catching templates for presentations and develop more powerful ways to present data. [Or] a salesperson who enjoys teaching others might share that enthusiasm with new hires, becoming a mentor.”
One of the most common ways organisations fall down during the onboarding process according to Kohn is by overwhelming new employees with “floods of information” early in the process. Instead, “where we’ve seen organisations be successful is by saying: ‘What’s the bare minimum that you need to know? Let’s start out with something that will make you feel successful,’” she says. Deans echoes this, stressing that “there’s no rush to be competent”.
L&D offering and building networks
The first few days should cover a facility tour, including an explanation of technology and systems, introduction to the team, one-to-one chats with the manager and basic mandatory training, says Deans, but this is also an opportunity to show new starters the development opportunities on offer – or at least where to go for that information. Lucy Shutt-Vine, head of talent development at Captify Technologies, explains: “Our L&D team puts content on the LMS platform around getting to know your leadership team, the heads of department and the ecosystem of the business, as well as team introductions. We have that ready for somebody to access from their first day.”
Captify also offers new starters group training to initiate those early networking opportunities. “We find that when new starters learn and network together, there’s a sense of ‘we’re in it together’. They can ask each other these questions, if they feel silly asking other people,” Shutt-Vine says.
Kaplan stresses HR’s role in helping to forge personal connections. The first few weeks are a great time to “give the person the early stages of developing the internal support network”, he says. “Make sure that their peers are able to take them out for lunch; do things that build community and get the person tethered in. Ultimately, people stay [with an organisation] because they have relationships in an environment that inspires them to get up in the morning, get dressed and go to work.”
And while the compliance side of onboarding obviously doesn’t go away, says Kohn, HR is really the central hub for identifying the right connection points and ensuring that those connections happen: “That’s what we’ve seen HR functions take on more directly, because they have that broader view into the organisation. They are responsible for building that connection marketplace as a way of matching people based not on the direct work they’re doing every day, but maybe on some aspect of their background.”
Ibbotson says her team is now looking at introducing a buddy system to help better integrate new starters into the company. In Kohn’s experience, onboarding buddies tend to come in two forms: a peer in your team who has either done your role before or is someone you will be working closely with to help with day-to-day aspects of your work. “Whereas a wider organisation buddy may help you build a broader view of what success looks like at the company,” Kohn explains.
An employee’s first month with a company is a milestone for both them and the organisation. They would in the most part have completed the compliance training, so this is when L&D becomes more role specific, according to Deans: “This is probably when you need to start discussing metrics and what they look like as well. What are your KPIs? What are the objectives of the business? And where do you fit in that? I’d say that’s where the learning starts to become more than surface level.”
Deans also uses the first month mark as a review point, sending out an induction questionnaire to see how the new starters are settling in and if there are any areas that need improvement. Similarly, at Ciphr the people team uses a review system for new employees. “Every month, we monitor it to make sure managers are having sit-down conversations with new starters, and to identify any pain points,” O’Callaghan explains. “This way we can nip any issues in the bud as soon as possible if we notice any problems, because sometimes it’s just teething problems that can be resolved just from communication.”
Kaplan says that, for the most part, recruiting and onboarding new starters is a “sales process” and it’s important for companies to keep momentum going and “keep the promises they made during recruitment”.
The petering out of those initial onboarding initiatives, and disillusionment with the realities of a role, are common downfalls for organisations – just 59 per cent of new hires in Gartner’s 2022 candidate survey said they would repeat their decision to join their organisation, compared to 83 per cent in 2021. For the new employee at the two to three-month mark, the orientation honeymoon period is over, the excitement has worn off; they aren’t quite into the daily rhythm of the company, but are not totally new – so what’s next?
Kohn says this is where HR – and primarily managers – can use those connection points and networks “to check in with people about their role, how they are feeling, what they have learned, what they are looking forward to next. We think of them as early performance conversations, but they are really early career conversations and are critical to helping people to think not just about the next couple of months, but about the next few years.”
Again, HR’s role at this point is overseeing and prompting these check-ins, especially if early feedback and monitoring has thrown up any issues but, as Deans puts it, ultimately “let managers be managers. I would normally do my check-ins with managers, rather than the new starter directly.” Kaplan agrees, saying that it’s “not practical” for HR to be involved in every new starter’s every step of the onboarding journey – as much as many people professionals would love to be.
Shutt-Vine says that, from an L&D point of view, at Captify they “train the managers to be empowered; to help create a 30-60-90-day plan for the new starters so that they have goals that they can be measured on, and that they know they are progressing at the rate that we need them to”.
After the first three months, many new starters would have completed their probation period and have undergone an official review, which can then inform the next stage of career development, according to Deans. Crucially, learning should no longer be spoon fed as it perhaps was previously, she adds: “New starters should take the lead, so it becomes a more CPD-led approach.” This also doesn’t mean the input from HR and L&D ends here, says Hooper. “Onboarding should absolutely not be a ‘one and done’ thing. It shouldn’t be a tick-box exercise. You’ve spent a lot of time and money recruiting this person – you want them to succeed in the role and to get the best out of them. It’s in your interest to support them into the organisation. But it’s not like after 100 days suddenly they don’t need any more support,” she says.
Kohn emphasises the importance of regular reminders for new starters about the benefits on offer, the wellbeing initiatives and the “periodic reminders of the broader employee value proposition”. And later, as new starters approach their one-year anniversary, HR and managers can prepare them for their annual appraisal: ask them to start reflecting on their achievements to date and where they would like to develop further. Deans adds: “Once we know that someone is committed within the first 12 months, once we can see that there is a continuous climb, that’s when the more structured succession planning starts to be implemented. There’s much more of a greater focus on not just making someone competent, but making them excel.”
For Kaplan, the “missing piece” in most failed onboarding processes is the long-term mindset. Rather than striving to get an employee past their first day, first month, first quarter, “companies should be thinking: how do we successfully get them to day 365? You’re there to get them to succeed long term,” he says, and, with that in mind, the rewards will be reaped tenfold.
We’d love to discuss your HR recruitment needs and help you find your next superstar. Please call us on 0207 788 6600 or email us at langleyjames@langleyjames.com and one of our consultants will be happy to advise you. You can also follow us on Facebook.
Identifying the right IT person requires going beyond technical expertise. You need to assess their decision-making, problem-solving, and leadership skills within the dynamic realm of IT. Thankfully, scenario and recall interview questions provide powerful tools to unlock these qualities. Here is how to tailor them for insightful IT interviews:
Scenario-Based Questions: Predicting Performance Under Pressure
Recall-Based Questions: Learning from Past Victories (and Lessons)
The Synergistic Blend: Unlocking a Comprehensive View
Remember, both approaches offer valuable insights:
By mastering these techniques, you can move beyond technical knowledge and identify IT Managers who possess the strategic thinking, communication, and leadership skills to navigate the ever-evolving technological landscape of your organization.
We’d love to discuss your IT recruitment needs and help you find your next superstar. Please call us on 0207 788 6600 or email us at langleyjames@langleyjames.com and one of our consultants will be happy to advise you. You can also follow us on Facebook.
Are unmotivated employees bleeding your business dry?
As an employer, one of your toughest jobs is keeping your team motivated. It’s common to assume that the only way to motivate people is to provide performance bonuses. Of course, this is an excellent method of getting results, but also expensive.
We Have the Answer
If you want to rev up your team without breaking the bank, read on for our ‘Top 10 Tips for Motivating Your Team’.
1. Give recognition before it’s asked for
Nothing boosts morale like a simple ‘well done’, but it has to be timely. As soon as something has gone well make sure you give your team recognition. You don’t want to be seen as someone who only notices when things go wrong. However, don’t congratulate people so often that it loses all meaning – try to strike a balance.
2. Treat your team
Small treats are cost effective and make work a happier place. These can be anything from sharing a box of chocolates or ordering a fruit basket to taking your team out bowling.
3. Communicate
Of course it’s vital to keep your team informed of your future plans for the business but it’s also important to listen as well. Create a system that allows people to put forward their ideas for the business no matter how big or small.
4. Have a blame-free culture
Sometimes things go wrong and it’s easy in the heat of the moment to play the blame game. This results in loss of confidence for the employee involved and can turn into a downward spiral. Don’t forget, mistakes are training opportunities in disguise. Give the employee a chance to put a corrective action in place so everyone can avoid making the same mistake in the future.
5. Rejuvenate your workspace
Create an office your team look forward to coming into on a Monday morning. Fresh paint, modern artwork and well-maintained facilities work wonders to boost the mood in your workplace.
6. Let go of the reigns
New starters often need a lot of supervision and support, but it’s important to know when to take a step back and allow them to work independently. This will increase their confidence and your faith in them will boost their motivation.
7. Career progression
Nothing motivates some people more than the prospect of promotion. Make sure your people know exactly what is expected of them in order to move on to the next step in their career and watch them exceed your expectations.
8. Training opportunities
Providing training opportunities shows your team that you see them as a long-term investment. Training gives your team the tools to improve their performance and widen their experience, keeping their role fresh and exciting, boosting motivation and morale. Utilising cross-training within your organisation is a highly cost effective way of providing CPD, and can even benefit you during holiday season.
9. Weed out poor managers
Poor managers come in many forms, but one thing they all have in common is an unhappy team and a high staff-turnover. If you have struggling managers, now is the time to offer support and additional training; and if that doesn’t work it may be time to look for a replacement.
We’d love to hear your views on this blog. Tweet us @ITRecruitment, or follow us on Facebook or LinkedIn
We are in the middle of a long and sustained talent crisis. Candidate availability is decreasing by the day, and job vacancies continue to rise. Albeit at a slightly slower rate over the last few months. But the success of your business depends on your team. The people you hire have a direct impact on your success. So, when it comes to your next vacancy, you may be asking which is best for you – recruitment agency vs direct hiring.
We’ve asked our expert consultants to share their insight on the pros and cons of both to help you make that all important decision.
We’ve written at length about the benefits of working with a specialised recruitment agency, but let’s compare some key areas when it comes to recruitment agency vs direct hiring.
This may sound like a simple process, but don’t be fooled. Yes, it’s true that we can all write an advert stating the responsibilities and requirements. However, in the current market, that is not enough! Candidates are less likely to apply for a job with a list of demands. They want the story, the feeling, a sense of what you stand for. They want the benefits, the future opportunities, and a sense of being part of something important in the world.
If you don’t have experience of this, you are likely to find that your advert will be a bit of a ‘damp squid’ and won’t attract the people you need to make your business a continued success. Agencies are writing adverts day in, day out. They know what it takes to get the best response.
A recruitment agency will have access to many more candidates than you will if you recruit direct. Not only do they have a large database of experienced candidates, but they are also able to advertise in lots of different ways. This means that you don’t just get the best people who are currently on the market. A recruiter will also headhunt suitable candidates for you using a combination of technology and their personal network. This means that your shortlist should be the very best candidates for the job.
Direct hiring tends to be focused on adverts, website pages and the odd social media post. The reach is not as great as that of a recruiter. With direct hiring, you are unlikely to have the tools you need to get your advert out as far as it needs to go. Lots of companies use their own employees to recommend candidates. Whilst this is great in some instances, it can have an impact on your diversity. Something to bear in mind with any employee referral scheme.
Depending on how much time you have, it could be a benefit for you to read through all the applications you receive if you do decide direct hiring is for you. The advantages are that you see not just shortlisted candidates, but every single response. This will give you a real insight into the market (if your job advert is great!) and may give you insight on what you need to change to attract the best.
You’ve also got to have the technical knowledge when it comes to IT. You may be looking for experience in a particular piece of tech. And unless you’re aware of other technologies where skills can easily transfer, you could be missing out on a great candidate!
Either way, be prepared to spend lots of time looking at unsuitable CVs as the pay-off for direct hiring. However, if you don’t have the extra time needed to go through the process, using a recruitment agency van be a valuable way of finding new talent for your business. Shortlisting is completed on your behalf, and you only have to choose who to interview from a shortlist of CVs.
You’ve probably heard more and more people start to talk about employer branding. It’s a vital part of the direct hiring process. When was the last time you reviewed yours? What does your Glassdoor say about you? How are your Google reviews? There are many things to consider when recruiting direct when it comes to how you are perceived in the market.
However, we know that there are some really great companies to work for our there who don’t have any employer brand at all. And if this is you then using a recruitment agency is the best idea. Recruitment consultants are highly skilled at attracting candidates to opportunities. They sell the opportunity first and the company a very close second. This gives the added benefit that any questions candidates have about your values, culture, and more, can be answered directly. So, whether you have a strong employer brand or not, you’ll still get the best candidates using a recruitment agency.
The same can be said for candidate experience too. If you already have a robust recruitment communication process, great, direct hiring could be for you. But remember that candidates expect a response within 24 hours of their application now. They expect to be kept up to date at every stage in the process. Do you have the time and organisation to do that effectively?
There’s a general misconception in the market that using recruitment agencies can be costly. But this is usually when it’s looked at in isolation and not compared to direct hiring. If you wanted to do the same work as a recruiter does, it could end up costing you considerably more. And this cost increases if you’re not regularly recruiting. Recruitment agencies spend hundreds of thousands of pounds behind the scenes to make sure that they are providing the best service and the best candidates.
You’d be amazed how much it costs to just advertise a job on one job board, let along over 30! Access to CV databases is also at a great cost, and let’s not get started on the costs associated with LinkedIn! Then there’s the time spent searching out the best candidates. At Langley James, we allocate at least 3 full days just to shortlist candidates for you. And in the current market, this can take longer too.
But there’s one huge benefit when it comes to cost. Recruitment agencies will not charge you a penny until they have been successful, regardless of the time spent on the role. This is something you can’t do with direct hiring. You take a financial risk every time you recruit direct – there are no guarantees of success.
If you have lots of time on your hands, and an ‘easy to fill’ role then direct hiring will probably work for you. But, if you have a harder to fill role but you still want the very best candidates, without having to invest your own time, you need the help of a recruitment agency.
We have been helping companies to attract and retain the very best IT talent since 1999. But we don’t just simply find the best candidates. We can advise you on the current jobs market conditions. Share data on average IT salaries. Talk to you about the benefits that candidates are looking for. In fact, we do everything we can to help ensure that you get the very best people for your team. Get in touch with our team to find out how we can help you to recruit the best!
Effective communication skills are of high importance for IT professionals. While technical expertise is crucial in this field, the ability to effectively communicate ideas, collaborate with team members, and convey complex information in a clear and concise manner is equally vital.
Communication skills in IT encompass both verbal and written communication, as well as active listening and interpersonal skills. IT teams often work on complex projects that require collaboration among different departments and individuals with varying levels of technical knowledge. Clear communication helps ensure that everyone is on the same page, reduces misunderstandings, and promotes efficient problem-solving.
Additionally, effective communication enables IT professionals to effectively convey technical concepts to non-technical stakeholders such as clients or management. Being able to translate complex ideas into layman’s terms can help bridge the gap between the technical and business aspects of an organization.
Soft skills, including communication abilities, are now highly valued in the technology sector. Employers are recognizing that technical proficiency alone is not enough for success in IT roles. Strong communication skills contribute to building positive working relationships within teams and across departments.
Effective communication plays a vital role in team collaboration and productivity, especially in the context of IT teams. The ability to communicate effectively within a team can significantly impact the success of technology projects.
Collaboration in IT teams relies heavily on clear and efficient communication channels. When team members are able to share ideas, information, and feedback seamlessly, it fosters a collaborative environment where everyone feels heard and valued. This leads to improved problem-solving capabilities, as diverse perspectives can be considered and integrated into project solutions.
Furthermore, effective communication is crucial for ensuring that tasks are assigned and understood correctly. When team members have a clear understanding of their roles and responsibilities, it minimises confusion and prevents duplication of efforts. This clarity also helps in setting realistic expectations regarding project timelines and deliverables.
Good communication within technology teams also enhances productivity by reducing misunderstandings or misinterpretations. Clear communication channels enable quick resolution of issues or roadblocks that may arise during project execution. It allows for timely updates on progress, allowing team members to stay informed about the status of various tasks.
In addition to these benefits, effective communication promotes stronger relationships among team members. Trust is built when individuals feel comfortable expressing their opinions or concerns openly. This fosters a positive work environment where collaboration thrives.
Overall, recognising the importance of effective communication in teamwork within IT projects can lead to improved collaboration, increased productivity, better problem-solving capabilities, enhanced task management, and stronger relationships among team members.
Clear communication plays a crucial role in avoiding costly errors and misunderstandings, especially in the technology sector. Miscommunication can have a significant impact on IT projects, leading to delays, budget overruns, and even project failures.
The cost of poor communication in the technology sector cannot be underestimated. It not only affects the financial aspect but also hampers productivity and collaboration among team members. When instructions are unclear or misinterpreted, it can result in mistakes that require additional time and resources to rectify.
In tech-related discussions, clarity is of utmost importance. Technical concepts can be complex and easily misunderstood if not communicated effectively. Clear communication ensures that everyone involved understands the requirements, objectives, and expectations accurately.
By fostering clear communication practices within IT teams and across stakeholders, organizations can minimise errors and mitigate risks associated with miscommunication. This includes using concise language, avoiding jargon or technical terms when unnecessary, actively listening to others’ perspectives, asking clarifying questions when needed, and providing feedback to ensure understanding.
Ultimately, investing time and effort into promoting clear communication within the technology sector can lead to improved project outcomes, increased efficiency, better collaboration among team members, reduced costs due to error corrections or rework – all contributing to overall success in achieving business goals.
You may find our blog The True Cost of a Bad Hire in IT and How to Avoid It of interest.
Effective communication skills are crucial for building and maintaining strong client relationships. In the IT industry, where customer satisfaction is paramount, professionals need to prioritise effective communication as part of their client relationship management strategy.
By mastering effective communication skills, IT professionals can enhance client satisfaction and retention. Clear and concise communication helps ensure that clients understand project timelines, expectations, and any potential challenges that may arise. It also allows IT professionals to actively listen to client feedback and address any concerns promptly.
Building strong client relationships through effective communication involves not only verbal and written skills but also the ability to adapt communication styles based on individual client preferences. This personalised approach demonstrates a commitment to understanding the unique needs of each client.
Moreover, effective communication fosters trust between IT professionals and their clients. When clients feel heard, understood, and valued through open lines of communication, they are more likely to remain loyal and continue working with the IT professional or company in the long term.
To excel in client relationship management through effective communication skills, IT professionals should continuously refine their abilities by seeking feedback from clients and colleagues. Emphasising clear and transparent communication will ultimately contribute to higher levels of customer satisfaction, increased client retention rates, and overall business success in the IT industry.
In today’s technology-driven world, the ability to articulate technical concepts to non-technical stakeholders has become a crucial skill. As advancements in various fields continue to accelerate, it is essential for professionals to effectively communicate complex information in a way that is easily understandable and relatable to individuals without a technical background.
Translating complex concepts into layman’s terms requires the skill of bridging the gap between technical and non-technical stakeholders. This involves breaking down intricate ideas into simpler terms and using relatable analogies or real-world examples to convey the essence of the information.
By mastering this skill, professionals can ensure that they are able to effectively communicate their ideas, proposals, or project updates with individuals who may not have a deep understanding of the technical aspects involved. This ability not only improves collaboration and teamwork but also enhances decision-making processes by ensuring that all stakeholders are on the same page.
Furthermore, being able to communicate technical information effectively to non-technical audiences can also lead to increased opportunities for innovation and problem-solving. When everyone involved in a project or initiative understands the underlying concepts and goals, it becomes easier for diverse perspectives and ideas to be shared, leading to more comprehensive solutions.
In summary, the ability to articulate technical concepts in a way that resonates with non-technical stakeholders is an invaluable skill in today’s interconnected world. By bridging the gap between these two groups, professionals can foster better communication, collaboration, and ultimately drive successful outcomes for their projects or organizations.
In the technology industry, assessing candidates’ communication skills during the recruitment process for IT roles is of utmost importance. While technical expertise is crucial, the ability to effectively communicate and collaborate with team members and stakeholders is equally vital.
During interviews for tech positions, hiring managers should pay close attention to how candidates articulate their thoughts and ideas. Strong verbal communication skills are essential for explaining complex technical concepts in a clear and concise manner. Additionally, candidates who can actively listen and ask relevant questions demonstrate their ability to understand requirements and collaborate effectively.
Written communication skills are also critical in the technology industry. Candidates should be able to convey information through emails, documentation, and reports with clarity and precision. Attention to detail, grammar, and organisation are key factors that employers look for when evaluating written communication abilities.
Soft skills assessment plays a significant role in determining a candidate’s fit within a team. Effective collaboration, problem-solving abilities, adaptability, and empathy are all valuable traits that contribute to successful teamwork in IT roles.
By evaluating candidates’ communication skills alongside their technical proficiency during the recruitment process, hiring managers can ensure they select individuals who not only possess the necessary technical knowledge but also have the interpersonal skills required for effective collaboration in today’s technology-driven workplaces.
At Langley James, we understand the importance of recruiting the very best people for your team. That’s why our approach goes beyond surface-level information provided in a CV alone. And it’s why we focus on communication skills as part of our screening process.
Let’s discuss your specific IT recruitment requirements today. Reach us at 0207 099 4839 or via email at langleyjames@langleyjames.com.
We’d love to hear your views on this blog. Tweet us @ITRecruitment, or follow us on Facebook or LinkedIn
Should you recruit before Christmas? It’s a question, no doubt, on a lot of hiring managers’ minds right now. Do you wait until the New Year? Or do you go out to market now? Which is more likely to give you the best IT candidates?
You may think that candidates turn off in December. That they are focused on the festivities and waiting for the new year. new job bug. But is that right? Our consultants share their top 3 benefits of recruiting before Christmas.
Yes, believe it or not, there are more candidates available in December for IT roles that we’ve seen over the last few months. We are speaking to candidates every day who are keen to secure their dream IT job before Christmas. They want to start 2023 with a renewed sense of excitement and a chance to make their mark in a new role. Read our 4 Tips on Hiring the Right Employee in IT for more tips.
There’s a lot of excitement around Christmas this year after what the world has experienced over the last 18 months or so. And that can mean that whilst some companies are focused on Christmas Parties and festive celebrations, you can get ahead by continuing to recruit. Many companies press the pause button on hiring new employees over the Christmas period and postpone for the New Year. We take it they have little experience of the benefits of Christmas recruits! It can also mean that you don’t get caught into paying a higher salary than originally budgeted as candidates may not be in the process with as many companies. You can see the latest average salaries in our IT Salary Guides that we produce each month.
Waiting until January to recruit can mean that you are waiting until March for someone new to start! The first week of January isn’t the best time to be advertising a new job. It takes the nation a couple of weeks to get back into the pre-Christmas flow of things. That means that you’re not likely to be making offers until the end of January and with 1 month notice, this takes you to March. Why wait? By recruiting now, you can interview and offer before Christmas meaning your new starter can be with you before January is out.
We understand that you may be busy finishing off projects for the year, and recruitment may not be in your plans. However, we can do the hard work for you and find high calibre candidates ideal for your workplace. Share your IT vacancies with us and will find the very best candidates for you. We will supply a shortlist of exceptional candidates that are all ready for interview.
Christmas is the time of giving, and we are ready to help both candidates and clients with their IT recruitment needs!
January will be a time for renewed recruitment efforts as businesses look to build their teams for the year ahead. However, the challenge of finding the best candidates can be daunting. In this blog, we will explore the potential benefits of taking a light-hearted approach to interviews, providing a more relaxed and human experience for both candidates and interviewers.
The Traditional Interview Process
The typical structure of interviews often involves formal and rigid questioning, which can create a tense and pressure-filled environment for candidates. This approach can hinder a candidate’s ability to showcase their true abilities and personality, impacting their performance in the interview.
The Benefits of a Light-Hearted Approach
By taking a light-hearted approach to interviews, interviewers can create a more relaxed and comfortable atmosphere for candidates. This can help candidates to showcase their personality and creativity, and encourage more authentic and genuine responses.
Changing the Tempo of the Interview
Introducing icebreaker questions and incorporating humour and light-hearted conversation can help to ease tension and allow for more natural and organic conversation to flow throughout the interview.
Tips for Implementing a Light-Hearted Approach
To implement a light-hearted approach, it’s important to set the tone from the beginning and use open-ended questions to encourage storytelling and engagement. It’s also crucial to balance professionalism with a relaxed atmosphere to ensure the interview remains structured and focused.
The Impact on Candidate Selection
A more light-hearted approach can lead to a more accurate assessment of candidates’ abilities and fit for the role, as well as attracting top talent who appreciate a more human approach to the interview process. This approach can also have a positive impact on company culture and employee satisfaction.
Case Studies and Examples
There are numerous success stories of companies that have adopted a light-hearted approach to interviews, resulting in more engaged and satisfied employees. Testimonials from candidates who have appreciated a more relaxed interview experience also demonstrate the benefits of this approach. Here’s some example ideas, that might assist in the lightening of the mood during your interview.
What song best describes your work ethic?
If we came to your house for dinner, what would you prepare for us?
If you could pick two celebrities to be your parents who would you choose?
What sort of kitchen utensil would you be?
Conclusion
It’s clear that finding the best candidates can be achieved through a more human and light-hearted approach to interviews. By changing the tempo of interviews, there is the potential for a positive impact on the recruitment process and company culture, ultimately leading to better results and happier employees.
We’d love to discuss your IT recruitment needs and help you find your next superstar. Please call us on 0207 788 6600 or email us at langleyjames@langleyjames.com and one of our consultants will be happy to advise you. You can also follow us on Facebook.
Hiring the right employee is key to the success of your business. But you may find yourself having to be a little more flexible than in previous years. However, there are still some key things you need to look for when hiring.
This must come first! You want to hire an IT professional who can achieve the results your need. But how can you still achieve that in a skills short market? Maybe you’re fortunate enough to attract the candidate with the perfect skills and experience. We can help you do that. However, in some circumstances, the perfect candidate may not exist. Then what? Focusing on that ability to do the job can help. If there’s a candidate that fits all the other criteria, but comes up alit short on experience, it can still work out. Thinking long-term can help you to build your team for the future. Ask yourself if your training plan could get the candidate up to speed within a short time. Could you train someone to do things your way? These candidates are usually the most committed and loyal meaning you cut your recruitment and training spend in the long run.
Regardless of your current working pattern, it’s key to hire people that fit into your company culture. Someone who thrives in your environment will stay with you longer. Focus on candidate who share your values. Those that care about the same things you do will get a greater sense of satisfaction in their work. Whilst every IT team needs varied personalities, having shared values can help with productivity too. Think about how this person will fit into your current team and the company as a whole.
When we talk about ambition, we don’t just mean promotion. Ambition can also be to simply do a good job. Consider your business plan for the next 5 years. Will there be expansion or are you likely to stay consistent? Hiring someone into you team who has strong ambitions for progression won’t work if you’re not able to offer then this opportunity in the future. Whilst it will work for the short term, this person is likely to move on more quickly when another more senior role becomes available elsewhere. However, if you have ambitious growth plans and need people along for the ride, looking for people with ambition is key.
Look for IT professionals who are enthusiastic and passionate about what they do. Enthusiasm is a great trait in a new employee! Enthusiastic and outgoing employees are often the first to volunteer for new projects or help with things outside of their day job. So not only will you get more from your new hire, people who love what they do will stay longer.
We’ve been helping companies to recruit someone worth recruiting for more than 20 years. We know how to attract the best candidates for your IT jobs. Our extensive database means that we can help you to find the candidates that other recruiters can’t. Want to know more? Get in touch with our expert team today – 0207 788 6600 / 01244 566442
As we approach the end of November, there’s no getting away from the fact that Christmas is just around the corner. And after a couple of years of false starts, this year is set to be a big celebration. With many houses already proudly displaying their Christmas trees and Christmas lights being switched on around the country, it really is beginning to look a lot like Christmas!
But how does Christmas impact your business? And more importantly, are you ready? We share our top tips to prepare your business for the build-up to Christmas.
It’s inevitable that employees will want to take leave this time of year. And after the last two years, employees may be keen to use their rolled-over holiday this year. If it’s typically a quiet time of year for your business this shouldn’t be too much of an issue. However, it’s all in the planning. Encourage employees to book their leave in advance. And, introduce a deadline for booking Christmas leave. This is one way to make sure leave is fair and you have time to arrange cover if needed.
If cover for certain roles is essential organise this as far in advance as possible. It’s the most sensible approach. Outside cover could be tricky to find at short notice, not to mention expensive. Drafting in current employees to cover extra tasks could be the best solution. But you’ll need to have arrangements and procedures in place in advance to make sure workload is fair and achievable. Christmas bonuses or prizes could be on offer to incentivise extra work over the Christmas period.
We’ve been supplying IT contractors to business across the UK for over 20 years. If you would like to talk to us about Christmas cover, get in touch with our team today.
Christmas parties can be great fun. However, they also create a melting pot of different personalities, built up workplace tensions and alcohol. All of which sometimes leads to trouble! Choosing and deciding on the venue and the type of event is the first hurdle. Keeping everyone happy, especially when there is a mixture of personalities and age groups isn’t always easy. Try a vote on a range of options or try a ‘two phase’ event. Perhaps with a Christmas lunch for everyone followed by drinks and some dancing for anyone who wants to keep the party going.
Having your Christmas party offsite is the best idea so any potential problems don’t occur on your business property. If you’re hiring out a venue, hiring caterers or entertainers make sure these are booked in early and that you have everything confirmed in writing or a contract. If you feel it’s necessary you could always update your employee handbook and send out a copy of the general code of conduct prior to the event, to cover anyone who’s likely to be caught near a photocopier or under the mistletoe!
Unless your business is retail where the pace gets a lot quicker this time of year, the lead up to Christmas usually sees things winding down in the office. To avoid boredom or wasted time, use any spare time wisely. Have your employees clear out old files, organise databases and folders and get those jobs done that just keep falling off the to do list. These kind of tasks can be mundane, so add some festive spice to boring chores and offer rewards. Hold Christmas raffles, quizzes or advent calendars to brighten things up and boost motivation.
Do you have a winter weather policy? If the weather is really bad, do your employees know what the correct protocol is? The procedures should be emailed around at this time of year so everyone is clear on what to do. If a cold spell is forecast consider a plan for phone lines going down, pipes freezing up and transport being disrupted.
Planning is the key to most issues you’ll face this winter, and anytime in fact. Trying to foresee any potential issues will help things run smoothly. If you’d like help or advice with you staffing over the Christmas period you can get in touch with us here.
We can supply you with an expert IT contractor, within budget, to carry out your project to a strict timeframe. Giving you peace of mind by knowing the exact cost of the project from the outset. And allowing day to day IT operations to carry on as seamlessly as possible.
Let us find you an expert IT Contractor who not only has the t-shirt but is going back to remake the film. Now is a great time to get on with those projects that have been hanging around and getting specialist contractors has never been cheaper than it is now. You can buy in an expert who can turn a project around to a set schedule and budget.
We have been recruiting IT contractors and permanent IT staff since 1999. We have an extensive network of experienced contractors as result. Get in touch with our expert team today to find out more about hiring an IT contractor today.
Are you sick of throwing your job postings into the abyss of job boards and waiting for a miracle? We thought so. Because let’s be real, it’s not the most effective way to score the top IT, Tech or AI talent out there.
Here’s why:
And, the best candidates are not actively looking for jobs. One of the biggest problems with job boards is that they are passive. They rely on candidates to actively search and apply for jobs. However, the best candidates are often not actively looking for jobs. They may be open to new opportunities, but they’re not going to spend hours sifting through job board postings. This means that you’re missing out on a large pool of potential talent if you’re only relying on job boards.
Job boards are a terrible way to find qualified candidates. They’re great at finding people who are looking for jobs, but not so great at finding the right ones.
The problem is that job boards don’t really care about your company or the type of person you need. They just want to get as many applicants as possible in front of employers to justify their fee. So when you post an opening on one of these sites, it’s likely that lots of unqualified people will apply. And there goes your time wasted sifting through irrelevant CVs! Worst still, what if no one applies, (and this does happen!) – what then?
As you may have noticed, there are a lot of people looking for jobs on job boards. And as you also might have noticed (if you’ve ever applied for one), most of them aren’t qualified. The result? You get a lot of low-quality candidates–people who don’t meet your requirements or have any relevant experience.
Many companies have tried these boards to find their next IT employee, only to find that they end up with more low-quality applicants than good ones. They then wonder why this keeps happening! So let’s go back to what we said earlier – job boards are great sources of passive candidates. However, when it comes down to actually finding the best people in your industry and getting them interested in working for your company, job boards just don’t cut it anymore.
Job boards are crowded, and your job posting can easily get lost in the noise. Candidates may scroll past your posting or not even see it at all. This means that even if you do get good candidates applying, they may not be the right fit for the job or your company. You’re not getting the cream of the crop, and you may end up settling for a candidate who is just okay. You’re better than that!
You might be thinking, “but my company has a great employer brand”. And you’d be right – it’s likely that you do have a great employer brand. But it’s probably not as good as you think it is if you use job boards. Job boards are not a good way to attract candidates; they’re a way to get them in front of your eyes so you can reject them later on. Job boards also aren’t effective at building relationships with candidates. Something that’s key in a skills crisis. The lack of personal approach is a problem.
So even if there are some great candidates on the boards, is you advert enough to tempt them? Worst still, in today’s market where applications are few and far between it can mean advertising your vacancy multiple times. You go and do the same thing, and expect a different result. But advertising your role multiple times screams that there’s something wrong, That you are unable to fill the vacancy and this worries candidates and will prevent them from applying.
When it comes to finding the best talent for your IT, Tech or AI team, working with a recruitment agency like Langley James can be a game changer. Not only do we have years of experience sourcing candidates and matching them with top companies, but we also have access to a much larger pool of potential hires than you would find on a job board. But that’s not all.
At the end of the day, while job boards can be a useful tool in your recruitment arsenal, they’re far from the best way to find top IT, Tech or AI talent. Working with a recruitment agency like Langley James can help you tap into a wider pool of candidates, save you time, and help you navigate the complexities of the hiring process. So if you’re serious about finding the best talent for your team, reach out to us today and let us help you find your next superstar.
ForMi is a digital tool for delivering effective performace reviews
The application has been developed for businesses that want a committed and engaged workforce that are motivated to improve, have clear direction and are provided with equal opportunities.
Professional development activity is the foundation to achieving this but too often the coordination and administration of it becomes over bearing and consequently its effectiveness is eroded.
It is available as an App and a desktop solution, ForMi does all the things you would expect of a professional development tool (e.g. captures goals, achievements, documents review process etc.) but does this in an innovative way that negates the usual delivery challenges.
Does this sound familiar ?
“My reviews aren’t frequent enough.”
“Feedback and goals just get put in the drawer and forgotten about until the next review”
“As a manager. I just don’t have the time to complete all the reviews I’m supposed to”
“Reviews just focus on what I’ve done and not what I can do in the future”
“Reviews are too subjective and don’t eveidence my achievements”
“Feedback just comes from my manager which gives a too narrower view”
“Conversations just focus on ares of weakness, rather than capitalisinfg on my strengths”
“Trying to manage and develoop people working remotely is a real challenge”
ForMi Appraisal tool overview
ForMi Appraisal too overview2
ForMi is a person-centred planning and outcome recording tool for employees or individuals receiving personalised support. The system makes the whole planning, goal setting and review process come alive and gives ownership to the individual as far as possible which in turn motivates them to achieve and develop.
To find out more and get a demo of ForMi contact James – jt@langleyjames.com
www.here2there.me.uk/formi/business
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