Manager of MSP’s & ISP’s (Network & Infrastructure)

Manager to manage MSP’s & ISP’s providing Network and Infrastructure services, must have previous knowledge and experience of Firewalls, Switches, Routers (FortiGate, HP preferably) WiFi, Azure, CCTV, Active Directory, MFD Printers. The role reports to the IT Manager and is with the Head office of a London based company with more than permanent sites 20 sites and over 50 temporary sites spread across the UK, the role is Hybrid, 4 days in the office which is based in Central London, close to Liverpool Street Station paying upto 60k. You will be part of a team of 6 reporting to the IT Manager.

They are about to embark on a complete Technical System refresh rolling out of Fortigate HP Firewalls Switches and Routers Azure, this role is specifically to manage and coordinate three MSP’s, you must have experience in this area and previously been hands on to know exactly what is expected of the MSP’s, they do have to set up locations temporary standalone locations very quickly using 4G routers.

Langley James is proud to partner with this well-established London-based company, located close to Liverpool Street Station, to find a talented Manager of Networks and Firewalls. This is a fantastic opportunity for a results-oriented individual to join a growing team and play a pivotal role in a significant technical system refresh project.

Network & Infrastructure Operations Manager will

* Work closely and reporting to IT Manager and be accountable for office and site networks and infrastructure managing 3 MSP’s and ISP’s, working towards the IT/ business strategy.

* Coordination of the Managed Service Providers in the installation, setup, and configuration of Local Area Networks (LANs) and ordering of network hardware, deployment, upgrades, patching and support of data and voice networks.

* Monitor network infrastructure health using tools, resilience, capacity, operational performance, and overall effectiveness of network estate across the Group and report to bi-weekly to the IT Manager and Head of IT.

* Work closely with ISP’s and manage firewall estate to maintain operational performance and overall effectiveness of estate.

* Pro-actively log and resolve connectivity outages and faults with ISP’s.

* Ensure business continuity and DR by supporting office and site network outages and incidents and maintain high availability of networks across company.

* Monitor network and infrastructure health, resilience, capacity, operational performance and overall effectiveness and traffic with ISP’s and MSPs and report to bi-weekly to Head of IT and IT Manager.

* Maintain and manage successful implementation of network IP addressing environment and VPN setups between offices to ensure quality and continuity of IT operations.

* Ordering, implementation, delivery, testing, and setup by liaising with ISP to deploy office and site connectivity.

* Order and manage rapid connectivity which enable instant site mobilisation to provide fast, reliable, and secure internet which reduce the risk of site setup delays.

* Maintain business continuity by being pro-active when relocating site networks and equipment.

* Effective cost management and cancellation of site connectivity and network equipment returns.

* Provide and maintain an up-to-date inventory and configuration for all operational infrastructures, hardware, software, and software licenses including warranty information.

* Monitor, liaise and manage network incident and security intel with the SOC team; and manage, monitor firewall estate on SOC platform.

* Implement proactive, preventive, and reactive maintenance of incident and security threat intel from SOC to ISP’s and troubleshooting network device communicating via rogue ports.

2nd Line Support Engineer , Contract

2nd Line Support Engineer Contractor (Hybrid) paying up to £250 per day inside IR35 for a 3 month Contract to join the Service Desk Support team at an expanding Construction company in London, near Liverpool St Station with multiple sites across the UK. Must be able to hit the ground running, urgent start.

Demonstrable Skills required

ServiceNow

Active Directory

Azure AD /Entra

M365 Admin

Intune

MFD Printer Set Up & Support


The 2nd Line Engineer’s primary role will be to liaise with Service Desk Team Leader as part of the Service Desk Support team. You will provide end-user support over the telephone, remotely, via email and face-to-face, installing, updating, maintaining and supporting various software applications from different vendors ie. MS Office, AutoCad, McAfee Anti-virus, etc, and administering Microsoft System Centre Configuration Manager to deploy Windows OS images and create packages. You’ll also resolve connectivity issues in offices and onsite.

Successful candidates for this 2nd Line Engineer position must have experience with supporting Windows OS, diagnosing and solving hardware faults, hardware and part replacements. Knowledge of ServiceNow, Azure, Active Directory, Office365 Admin is crucial, as is an understanding of TCP/IP Networking/Ethernet and experience of setting up, troubleshooting and support. And Multi Functional Printer

Paying up to £250 per day – don’t delay APPLY TODAY!

Network & Infrastructure Operations Manager

Network & Infrastructure Operations Manager to manage MSP’s & ISP’s providing Network and Infrastructure services, must have previous knowledge and experience of Firewalls, Switches, Routers (FortiGate, HP preferably) WiFi, Azure, CCTV, Active Directory, MFD Printers. The role reports to the IT Manager and is with the Head office of a London based company with more than 20 sites spread across the UK and 1300 users, the role is Hybrid, 4 days in the office which is based in Central London, close to Liverpool Street Station paying upto 60k. You will be part of a team of 6 reporting to the IT Manager in a department of 13. They have 1300 users

They are about to embark on a complete Technical System refresh rolling out of Fortigate HP Firewalls Switches and Routers Azure, this role is specifically to manage and coordinate three MSP’s, you must have experience in this area and previously been hands on to know exactly what is expected of the MSP’s, they do have to set up locations temporary standalone locations very quickly using 4G routers.

Langley James is proud to partner with this well-established London-based company, located close to Liverpool Street Station, to find a talented Manager of Networks and Firewalls. This is a fantastic opportunity for a results-oriented individual to join a growing team and play a pivotal role in a significant technical system refresh project.

Network & Infrastructure Operations Manager will

* Work closely and reporting to IT Manager and be accountable for office and site networks and infrastructure, working towards the IT/ business strategy.

* Coordination, installation, setup, and configuration of Local Area Networks (LANs) and ordering of network hardware, deployment, upgrades, patching and support of data and voice networks.

* Monitor network infrastructure health using tools, resilience, capacity, operational performance, and overall

effectiveness of network estate across the Group and report to bi-weekly to the IT Manager and Head of IT.
* Work closely with ISP’s and manage firewall estate to maintain operational performance and overall effectiveness of estate.

* Pro-actively log and resolve connectivity outages and faults with ISP’s.

* Ensure business continuity and DR by supporting office and site network outages and incidents and maintain high availability of networks across company.

* Monitor network and infrastructure health, resilience, capacity, operational performance and overall effectiveness and traffic with ISP’s and MSPs and report to bi-weekly to Head of IT and IT Manager.

* Maintain and manage successful implementation of network IP addressing environment and VPN setups between offices to ensure quality and continuity of IT operations.

* Ordering, implementation, delivery, testing, and setup by liaising with ISP to deploy office and site connectivity.

* Order and manage rapid connectivity which enable instant site mobilisation to provide fast, reliable, and secure internet which reduce the risk of site setup delays.

* Maintain business continuity by being pro-active when relocating site networks and equipment.

* Effective cost management and cancellation of site connectivity and network equipment returns.

* Provide and maintain an up-to-date inventory and configuration for all operational infrastructures, hardware, software, and software licenses including warranty information.

* Monitor, liaise and manage network incident and security intel with the SOC team; and manage, monitor firewall estate on SOC platform.

* Implement proactive, preventive, and reactive maintenance of incident and security threat intel from SOC to ISP’s and troubleshooting network device communicating via rogue ports.

Cloud Infrastructure Engineer (Senior); London; 60k

Cloud Based Infrastructure Engineer required by the Head office of a London based company based in Central London, close to Liverpool Street Station paying up to 60k. You will be responsible for the whole Cloud Based Infrastructure, liaising and managing 2 Managed Service Providers, responsible for the entire Infrastructure Network including the Printer domain There is no personnel management in this role, you will be the Infrastructure and Network go to person. You will be part of a team of 6 reporting to the IT Manager in a department of 13

They are about to embark on a complete Technical System refresh rolling out Azure, Office 365, ServiceNow, Meraki Cisco systems, and reviewing their current 3rd party suppliers.

Do you have a passion for keeping IT operations running smoothly and a of taking responsibility for Cloud Based Infrastructure through technical transitions?

Langley James is proud to partner with a well-established London-based company, located close to Liverpool Street Station, to find a talented Cloud Based Infrastructure Engineer. This is a fantastic opportunity for a results-oriented individual to join a growing team and play a pivotal role in a significant technical system refresh project.

The Challenge:

Our client is embarking on a major IT transformation, including the implementation of:

  • Azure Cloud Platform
  • Office 365 suite
  • ServiceNow IT Service Management platform
  • Meraki Cisco networking solutions

You’ll be responsible for overseeing daily IT Infrastructure operations, ensuring a seamless transition during this exciting period.

You’ll Be a Perfect Fit If You Have:

  • Extensive experience in IT Cloud Infrastructure operations management
  • Responsible for a large Printer network
  • In-depth knowledge of IT infrastructure, including cloud platforms, network management systems, and service desks
  • Strong understanding of IT service management methodologies (e.g., ITIL)
  • Excellent problem-solving and troubleshooting skills
  • The ability to prioritise tasks, manage workloads, and meet deadlines effectively
  • Outstanding communication and interpersonal skills

The Rewards:

  • A competitive salary of up to £60,000 per annum
  • Be at the forefront of a major technological transformation
  • Work in a dynamic and supportive team environment in central London (close to Liverpool Street Station)
  • Contribute to the success of a growing and forward-thinking company

Are you ready to take your Cloud Based Infrastructure Engineer expertise to the next level?

Apply today and partner with Langley James to launch a rewarding career in a progressive organisation!

Cloud Infrastructure Engineer (Senior); London; 60k

Cloud Based Infrastructure Engineer required by the Head office of a London based company based in Central London, close to Liverpool Street Station paying up to 60k. You will be responsible for the whole Cloud Based Infrastructure, liaising and managing 2 Managed Service Providers, responsible for the entire Infrastructure Network including the Printer domain There is no personnel management in this role, you will be the Infrastructure and Network go to person. You will be part of a team of 6 reporting to the IT Manager in a department of 13

They are about to embark on a complete Technical System refresh rolling out Azure, Office 365, ServiceNow, Meraki Cisco systems, and reviewing their current 3rd party suppliers.

Do you have a passion for keeping IT operations running smoothly and a of taking responsibility for Cloud Based Infrastructure through technical transitions?

Langley James is proud to partner with a well-established London-based company, located close to Liverpool Street Station, to find a talented Cloud Based Infrastructure Engineer. This is a fantastic opportunity for a results-oriented individual to join a growing team and play a pivotal role in a significant technical system refresh project.

The Challenge:

Our client is embarking on a major IT transformation, including the implementation of:

  • Azure Cloud Platform
  • Office 365 suite
  • ServiceNow IT Service Management platform
  • Meraki Cisco networking solutions

You’ll be responsible for overseeing daily IT Infrastructure operations, ensuring a seamless transition during this exciting period.

You’ll Be a Perfect Fit If You Have:

  • Extensive experience in IT Cloud Infrastructure operations management
  • Responsible for a large Printer network
  • In-depth knowledge of IT infrastructure, including cloud platforms, network management systems, and service desks
  • Strong understanding of IT service management methodologies (e.g., ITIL)
  • Excellent problem-solving and troubleshooting skills
  • The ability to prioritise tasks, manage workloads, and meet deadlines effectively
  • Outstanding communication and interpersonal skills

The Rewards:

  • A competitive salary of up to £60,000 per annum
  • Be at the forefront of a major technological transformation
  • Work in a dynamic and supportive team environment in central London (close to Liverpool Street Station)
  • Contribute to the success of a growing and forward-thinking company

Are you ready to take your Cloud Based Infrastructure Engineer expertise to the next level?

Apply today and partner with Langley James to launch a rewarding career in a progressive organisation!

Support Analyst

1st Line Support Analyst is required by a leading Technology company based in Central London, paying up to £27k. This is a fantastic opportunity for an eager, support analyst to join a growing company and take their career to the next level. The company, who have a presence globally, are seeking a 1st Line Support Analyst to deal with BAU support, whether that involves creating tickets, troubleshooting issues and answering calls. This varied position which requires attendance 1-2 days on site and the remaining time at the head office will provide a vast amount of exposure to the world of IT.

This position would ideally suit someone with 6-12 months experience, recent graduate or possibly having completed an IT Apprenticeship. The organisation embrace training programs for new starters, implementing a clear training plan to help you progress from 1st Line Support and beyond.

Basic Job Responsibilities:

  • Provide first-line support to customers via phone, email, and in-person for IT-related issues.
  • Troubleshoot hardware, software, and network connectivity problems.
  • Address technical issues promptly, escalating complex problems to Level 2 support or appropriate IT personnel
  • Assist with the installation, upgrades, and patch management of software.
  • Manage user accounts, email accounts, and access permissions in Active Directory, Office 365, and other relevant systems.
  • Document support tickets, resolutions, and troubleshooting procedures in the help-desk system, ensuring records are accurate and up-to-date.
  • Willingness to acquire and maintain Microsoft Certifications.

Qualifications and Skills:

  • A Levels or equivalent education.
  • Proven experience in a technical support role.
  • Strong knowledge of Microsoft 365 administration.
  • Proficiency in both Mac and Windows operating systems.
  • Strong interpersonal and process management skills.
  • Excellent communication abilities.
  • Strong problem-solving capabilities.

Should you feel you have the right skills and experience, APPLY NOW!!

IT Support Team Leader, ServiceNow

IT Support Team Leader paying up to £50,000 is required to join the service desk team at an expanding company based in close proximity to Liverpool Street Station.The Company have multiple sites across the UK and you will be responsible of managing a team of 4, supporting day to day BAU issues and managing their hardware estate.

The IT Support Team Leader will ensure all SLA’s are adhered to, manage third parties and ensure all workflows, policies and procedures are obtained and logged. A strong understanding of Service Now and technical knowledge is required to succeed within this position as they are looking to embark on a complete Technical System refresh rolling out Azure, Office 365, ServiceNow, Sharepoint, MDM Intune and Defender.

Experience

  • Working within an ITIL Service Desk environment
  • In-depth knowledge of Service Desk Policies and Procedures
  • Solid Understanding of Service Now
  • A strong knowledge of Azure AD
  • Excellent understanding of cloud security best practices
  • Office365
  • Help with stock maintenance and inventory management
  • Liaising with external parties
  • Experience managing teams

Should you match the above requirements, APPLY NOW!!

Recruitment Resourcer – Trainee

Trainee Recruitment Resourcer to be based in our Ruthin office paying £21,000

Are you a driven and organised individual with a passion for connecting people? Do you thrive in a fast-paced environment and enjoy a challenge? Then we want to hear from you!

We’re searching for a talented and enthusiastic Trainee Recruitment Resourcer to join our growing team in our Ruthin office. In this exciting role, you’ll gain valuable experience in the recruitment industry, from sourcing top talent to supporting the recruitment process.

What you’ll do:

  • Proactively build a talent pool by researching and identifying potential candidates
  • Conduct telephone interviews and screen resumes
  • Schedule candidate interviews and manage the interview process
  • Assist senior colleagues with administrative tasks and data entry
  • Stay up-to-date on industry trends and best practices

What you’ll bring:

  • Excellent communication and interpersonal skills
  • Strong organisational and time management abilities
  • A proactive and results-oriented approach
  • A genuine interest in recruitment and helping others find their dream job
  • A willingness to learn and develop your skills

What we offer:

  • Competitive salary of £21,000
  • Comprehensive training and development programme
  • Supportive and collaborative working environment
  • Opportunity for career progression within a growing company

Ready to take the first step?

If you’re looking for a rewarding career in recruitment, we encourage you to apply now

Don’t miss out on this exciting opportunity to launch your recruitment career!

IT Manager, Hybrid, Central London, 70k

IT Manager required by a prestigious organisation based in Central London, paying up to £70k. The successful IT Manager will report to the Finance Director and will be responsible for the whole IT Infrastructure across the organisation; you will have 7 staff reporting to you. This is a Hybrid role, 60% home-based, 1 compulsory day in the office per month, where everyone is present on the same day.

As the IT Manager, you will report directly to the Finance Director and be responsible for overseeing the entire IT infrastructure across the organisation. You will have a team of four dedicated professionals working with you and an annual budget of approximately 600k.

Your role will be instrumental in setting, agreeing, and implementing a strategic IT and Digital Strategy plan. Requiring someone with strong leadership and managerial skills who can take ownership of IT and deliver outstanding results. Your ability to stay focused on the goal, undeterred by distractions, will be key.

Key Responsibilities:

  • ·Lead a dedicated team of four talented IT professionals
  • ·Skillfully manage stakeholders and build strong relationships
  • ·Provide exceptional BAU (Business as Usual) support
  • ·Manage the budget responsibly, overseeing approximately 600k
  • ·Collaborate with external Managed Service Providers
  • ·Ensure legal, regulatory, and compliance requirements, including GDPR, are met
  • ·Drive digital transformation initiatives
  • ·Oversee IT infrastructure and security measures

Should you match the above requirements, APPLY NOW!!

Support Engineer;

Support Engineer is required by a nationwide IT Solutions Provider based in Central London within walking distance of Charing Cross Station. It is an an on prem office based position. You will be part of a lively team giving End User Support including to VIP’s, you will be part of a deskside support team meaning you will have lots of user interaction

The successful Support Engineer will be responsible for carrying out morning checks on hardware and software and providing laptop, mobile and desktop support to all users. There will also be opportunities to carry out inductions for new starters.

It is essential you have solid experience supporting Active Directory, Azure, Exchange, and Office 365.

If this sounds like the right opportunity for you – APPLY NOW!