JOB DESCRIPTION: 3rd Line Support Engineer with strong Azure, Intune, and M365 expertise required for an established professional services firm in Manchester (near Salford Central Station, M3 5ET), paying up to £45,000 + performance-related bonus (Hybrid). Why Apply? This is a rare opportunity for a senior engineer to step into a high-visibility leadership anchor role. Working directly alongside an experienced IT Manager, you will act as the final technical escalation point while mentoring a dedicated team. You will enjoy a competitive salary, an annual performance bonus, clear pathways into full IT Management, and a highly supportive culture that genuinely invests in your professional development. About the Business Our client is a highly respected professional services organisation supporting hundreds of corporate users across the UK with multi-million-pound annual turnover. Known for exceptional operational stability and continuous technology investment, they offer a collaborative, modern workplace environment where high performance is recognised and rewarded. About the Role As the 3rd Line Support Engineer, you will serve as the technical lead and final escalation authority for the firm’s Service Desk. Your day-to-day responsibilities will include: ·Owning complex infrastructure escalations, network troubleshooting, and resolving advanced technical issues across the business. ·Managing and optimising core cloud, identity, and security platforms, specifically Azure (Entra ID), Microsoft Intune, M365 Admin, and PowerShell. ·Acting as an assistant IT Manager by providing hands-on mentorship, guidance, and support to four 1st/2nd line engineers. ·Delivering key infrastructure projects, security updates, and collaborating with internal teams on system enhancements and workflow automation. Why the Position is Open Due to continued business expansion and ongoing investment in their core technology infrastructure, the firm is creating this position to strengthen team leadership and drive upcoming cloud projects. How to Apply High-calibre 3rd Line Support Engineer positions with direct management exposure move quickly. If you are a senior 3rd Line Support Engineer ready to elevate your career, submit your CV today for immediate consideration!