Helpdesk Technician (2nd Line )is required by a well established Not-for-Profit organisation who specialise in the financial sector. This is paying up to £40k based from their head office in St Paul’s Cathedral and will be 5 days a week onsite working a shift pattern of 8am-4pm or 10-6pm.

You will be joining a small team of five who support around 2000 end users and will be responsible for all 2nd Line Support issues into the team. You will work alongside the other Helpdesk Technician and get involved in BAU day to day work alongside project work.

Skills Required
Windows 10/11
M365 Administration
Azure AD Administration
IT Asset Management
Defender Security
MDM
Setting up meeting rooms an AV equipment

This role will ideally suit someone who has 2/3 years experience in a similar size organisation and wants to work in an organisation with who support their staff throughout their career and have an exceptional benefits package!