JOB DESCRIPTION: IT Assistant; Microsoft 365, Intune, Entra ID; Northampton; £28,000 Are you a hands-on IT Assistant who thrives in a fast-paced environment and loves solving problems? We are looking for a patient, approachable, and technically sharp IT Assistant to join a mission-driven organisation near Northampton Train Station (NN1 1SP). With a focus on Microsoft 365, Intune, and Entra ID, this 6-month fixed-term contract is the perfect opportunity to hit the ground running and make a tangible impact from day one. Why Join This Team? ·High Impact & Visibility: You will work directly alongside the IT Manager, becoming an essential pillar of their technical operations. ·Modern Cloud Ecosystem: Deep dive into Microsoft 365, Intune, and Entra ID within a professional, hybrid environment. ·Empower a Worthy Cause: Your support ensures that charity staff can focus on their vital work without technical hurdles. ·Diverse Tech exposure: From managing Apple Business Manager to supporting Windows 11 and Mac OS, no two days are the same. ·Fast-Paced Growth: This role offers the autonomy to manage your own tasks and build high-level helpdesk experience quickly. The Organisation This respected Not-for-Profit organisation operates on a national scale, supporting users through a dedicated network of regional sites and remote hubs. With a healthy turnover reinvested into their core mission. They are currently enhancing their digital infrastructure to ensure their teams remain productive, secure, and connected. The Role As the IT Assistant, you will be the friendly first point of contact for all technical queries. Your day-to-day will involve: ·Providing hands-on Helpdesk support for the full Microsoft 365 suite and remote systems. ·Managing device compliance and deployments using Intune and Apple Business Manager. ·Administering user identities and security permissions via Microsoft Entra (formerly Azure AD). ·Troubleshooting hardware and software issues across Windows 11, Mac OS, and iOS devices. ·Supporting the IT Manager with device procurement, patching, and Cyber Essentials compliance. Why Now? The IT department is currently a streamlined operation led by the IT Manager, and due to a period of positive operational growth, they need a dedicated second-in-command. This role has been created to ensure staff receive empathetic, rapid support while the Trust continues to expand its reach. Apply Today! If you have experience with Intune and Microsoft 365, and perhaps a CompTIA qualification (though not essential), we want to hear from you. This role is moving quickly—apply now to ensure you don’t miss out on joining this fantastic organisation!