JOB14202: Head of Technical Operations
JOB14202: Head of Technical Operations
JOB DESCRIPTION: Global Infrastructure & Cloud Architect; Azure, AWS; London WC2N ; £130,000 + Benefits represents a career-defining opportunity for an energetic technical powerhouse to lead and evolve the foundational technology services of a truly worldwide corporation. Reporting directly to the IT Director and working alongside two Senior Infrastructure Engineers, this senior leadership role is designed for a technical expert who thrives in a cloud-first, security-led environment across an estate spanning over 20 countries, including the Americas, Europe, Africa, Asia, Australia, and the Middle East.
Why join this creative global leader?
This is a high-octane technical leadership position that allows you to focus on global architecture and elite-level strategy while remaining a key "doer" within a lean team. You should apply if you want:
·Strategic Command: Reporting to the IT Director, you will own the technical operating model for a organization that is Cloud-First across Azure and AWS.
·Worldwide Impact: Drive standardisation across more than 20 countries, ensuring 24/7 resilience for a high-performance global group with major hubs in the UK, US, Middle East, and Asia.
·Automation Obsession: This role is for a champion of efficiency; you will have a clear mandate to drive Automation wherever possible to keep operations lean, agile, and repeatable.
·Elite Reward & Flexibility: A top-of-market salary of £130k for a passionate expert, supported by a heavily hybrid (UK Only) working model.
The Company
You will be joining a prestigious, London-headquartered global group that connects specialist expertise with culture and technology. Operating across more than 20 countries, this is a truly global powerhouse. They operate with a lean, elite internal team that focuses on high-level architecture and Automation, while leveraging specialist Managed Service Providers (MSPs) for global scale. This is a security-conscious environment where technical excellence is the baseline for success.
The Role
As the Global Infrastructure & Cloud Architect, you will be the technical engine behind the organisation’s worldwide digital foundations. Your responsibilities will include:
·Providing architectural oversight across Azure and AWS, ensuring global environments are secure, resilient, and scalable.
·Delivering robust governance of Managed Service Providers (MSP), particularly for specialist networking services, allowing the internal team to focus on innovation.
·Leading and collaborating with two Senior Infrastructure Engineers to provide technical input, assurance, and oversight for global transformation programmes.
·Aligning all technical operations with world-recognised security frameworks, including ISO27001, NIST 800-53, and Australia's Essential 8.
·Driving the push for Automation across the infrastructure lifecycle to improve reliability and cost-optimisation globally.
Why has this role arisen?
The organisation is maturing its global technical operating model, moving toward a model that prioritises high-level architecture, automation, and vendor governance over traditional line management. This position was created to provide the IT Director with an energetic technical partner who has the battle-tested experience to define a coherent, Cloud-First roadmap.
Apply Now!
If you are an energetic Infrastructure Architect who is at the top of their game and has demonstrable experience managing global MSPs within a worldwide corporation, act now. This position is located near Charing Cross Station (WC2N 5HS) and is a priority hire for the IT Director.
Submit your application today to secure your place in the process!
Skills required
1.
1.Multi-Cloud Architecture (Strategic design and scaling of global Azure and AWS environments)
2.MSP Governance (Managing and holding Managed Service Providers accountable for SLA/delivery)
3.Infrastructure Automation (Driving "Infrastructure as Code" to ensure repeatability and lean operations)
4.Platform Lifecycle Management (Ensuring global hardware/software stays current, supported, and cost-optimized)
5.Global Network Oversight (Managing the connectivity and performance of 23 international hubs)
6.Disaster Recovery (DR) (Leading business continuity and resilience testing across a worldwide estate)
7.Service Availability (Owning capacity and performance management to ensure 99.9% uptime)
8.Technical Roadmap Design (Translating business strategy into a multi-year global technology plan)
9.Identity & Access Management (IAM) (Managing Entra ID/Active Directory as a foundational service)
10.Asset & Configuration Management (Maintaining total visibility and control of a complex global hardware/software estate)
EMPLOYMENT TYPE: Permanent
SALARY: £110,000-130,000 per annum
LOCATION: London
