Infrastructure Support Engineer, Third Line Support Engineer, Assistant IT Manager, Technical Lead is required by a Head Office based in the West End near Covent Garden Station paying up to 55k + Bens. You will report to the IT Director and be responsible for planning, managing, and supporting the IT infrastructure in a team of circa 10 people. You will be instrumental in the Digital Transformation and migration to a Cloud-based system in which you should have proven previous experience. You should have a passion for evolving technology and its adaptation in a commercial environment
As the second in charge of the IT Department, your team will be responsible for the daily monitoring, administration, and maintenance of all the Infrastructure and Network and should have experience of
Windows Server, Active Directory & Group Policy
Cisco switches, routers, and firewalls,
You will be the final point of escalation for the rest of the team but will have the assistance of an established Helpdesk and a 2nd Line Support Team which you will monitor and carry out daily management.