Application and Project Support- Up to 35K- Twickenham
Jan 24, 2023
Application and Project Support- Up to 35K- Twickenham
Jan 24, 2023

Application and Project Support Analyst required by a Professional services Company based in Twickenham, paying up to 35K, with exciting career progression. This role will work within the Business Change and Infrastructure department taking responsibility for the administration and support of the organisation’s applications. The position also requires support of system changes and projects working closely with the Business Change analysts.

What you will do:

Application Support:

  • Understand the company’s specific systems, providing assistance on a day-to-day basis when required, becoming a fully competent systems administrator in a variety of applications
  • Work with Application providers to ensure smooth running of systems and that SLAs are adhered to.
  • Provide application support to the Business on a day-to-day basis.
  • Support the delivery of internal changes such as online documents, workflows, products.
  • Troubleshoot issues and continuously improve existing application support processes to ensure that documentation for system administration is kept updated
  • Work on any other business projects and tasks required by the business but with the ultimate aim of supporting the UK’s business strategy and financial objective
  • Provide some basic technical IT support to the Business when required.
  • Provide application support and training to business staff.

Project Support:

  • Provide support to the Business Change team for system changes and projects as required
  • Take responsibility for understanding and implementing system configuration required in support of new or changed functionality.
  • To assist users with identifying test areas, writing test scripts and carrying out User Acceptance Testing with the business when required to do so
  • Assist with the User Acceptance testing of new or changed functionality as determined by the Business Change team, identifying test areas, writing test scripts and carrying out User Acceptance Testing with the business.
  • To ensure that new documentation required to support new or changed functionality is in place and made available in the BCI library.

What you will need:

  • Good working knowledge of the Asset Finance Industry and products offered
  • Strong application knowledge
  • Proactivity to take on issues and coordinate with members of other teams to resolve problems
  • Strong verbal and written communication skills
  • Quality and objective analysis of data and process
  • Understanding of the commercial environment and ability to show empathy with business unit without losing objectivity.
  • The will to work in a key support role that provides the business scope to meet its goals and aspirations.
  • Strong understanding of Microsoft packages (Office)

What you will get:

  • Competitive Salary
  • Improved application knowledge
  • Paid for trainings
  • 10% Performance Bonus
  • Career Progression opportunity

Grab this opportunity to join this successful company- APPLY NOW!

Job Information

Job Reference: JO0000013806_1674578375
Salary:
Salary From: £33000
Salary To: £35000
Job Locations: England, London, Twickenham
Job Types: Permanent
Job Skills: Application Support, Microsoft Office, Test Scripts

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