2nd Line Engineer paying up to £29,000 required to join the service desk support team at an expanding services company in Esher. The Company have multiple sites across the UK and, as the 2nd Line Support Engineer, you will provide end-user support for a fleet that includes 900 mobile phones and 200 tablets.
The 2nd Line Engineer’s primary role will be to liaise with Service Desk Team Leader as part of the Service Desk Support team. You will provide end-user support over the telephone, remotely, via email and face-to-face, installing, updating, maintaining and supporting various software applications from different vendors ie. MS Office, AutoCad, McAfee Anti-virus, etc, and administering Microsoft System Centre Configuration Manager to deploy Windows OS images and create packages. You’ll also resolve connectivity issues in offices and onsite.
Successful candidates for this 2nd Line Engineer position will have experience with supporting Windows OS, diagnosing and solving hardware faults, hardware and part replacements. Knowledge of Active Directory, Exchange 2016 and Office365 is important, as is an understanding of TCP/IP Networking/Ethernet and experience of setting up, troubleshooting and supporting via systems like Avaya & Mitel.
This is a great opportunity for an experienced 1st/2nd line engineer to join a thriving service desk team where they will be able to develop and progress their career further.
Paying up to £29k and a whole suite of benefits, don’t delay APPLY TODAY!